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Maharashtra · 2015 · Bare Act

The Maharashtra Right to Public Services Act, 2015.

2015 : Mah. XXXI]  1 

 

 THE MAHARASHTRA RIGHT TO PUBLIC SERVICES ACT, 2015 

[Text as on 22nd November 2023] 

 _____________ 

 CONTENTS 

PREAMBLE.                                                                                              

SECTIONS. 

 1. Short title, extent, commencement and application. 

 2. Definitions. 

 3.  Public services, Designated Officers, Appellate Authorities and stipulated time limit to be notified. 

 4.  Right to obtain public services within stipulated time limit. 

 5.  Providing public services within stipulated time limit. 

 6.  Monitoring status of application. 

 7.  Use of Information Technology for delivery of public services. 

 8.  Appointment of Appellate Authorities. 

 9.  Appeal. 

 10.  Penalty. 

 11.  Procedure for recovery of penalty. 

 12.  Procedure for fixing responsibility on Designated Officer for repeated failures. 

 13.  Constitution of Maharashtra State Right to Service Commission. 

 14. Term of office and conditions of service. 

 15.  Removal of Chief Commissioner or Commissioners. 

 16.  Powers and functions of Commission. 

 17.  Action by Government on recommendations of Commission. 

 18.  Appeal to Commission. 

 19.  Annual report. 

 20.  Developing culture to deliver public services within stipulated time limit. 

 21.  Allocation of funds. 

 22.  Provisions to be supplemental to disciplinary rules. 

 23.  Action against eligible person for giving false or frivolous information, etc. 

 24.  Power of Government to issue directions. 

 25.  Protection of action taken in good faith. 

 26.  Bar of jurisdiction. 

 27.  Act to override other laws. 

 28.  Power to make rules. 

 29.  Power to remove difficulties. 

 30.  Repeal of Mah. Ord. V of 2015 and saving. 

 

 



2  The Maharashtra Right to Public Services Act, 2015 [2015: Mah. XXXI 

  



2015 : Mah. XXXI]  The Maharashtra Right to Public Services Act, 2015 3 

MAHARASHTRA  ACT No. XXXI OF 20151 

[THE MAHARASTRA RIGHT TO PUBLIC SERVICES ACT, 2015.] 

[This Act received the assent of the Governor on the 19th August 2015; assent first published in the Maharashtra 

Government Gazette, Part IV, on the 21st August 2015.] 

An Act to provide for delivery of transparent, efficient and timely public  

services to the eligible persons in the State of Maharashtra and  

for matters connected therewith or incidental thereto. 

WHEREAS both Houses of the State Legislature were not in session ; 

 AND WHEREAS the Governor of Maharashtra was satisfied that circumstances existed which rendered it 

necessary for him to take immediate action to make a comprehensive law to provide for delivery of transparent, 

efficient and timely public services to the eligible persons in the State of Maharashtra and to bring transparency 

and accountability in the Departments and agencies of the Government and other Public Authorities which 

provide public services to the eligible persons and for matters connected therewith or incidental thereto ; and, 

therefore, promulgated the Maharashtra Right to Public Services Ordinance, 2015 (Mah. Ord. V of 2015) on the 

28th April 2015; 

AND WHEREAS it is expedient to replace the said Ordinance by an Act of the State Legislature; it is 

hereby enacted in the Sixty-sixth Year of the Republic of India as follows :—  

1. Short title extent commencement and application.— (1) This Act may be called the Maharashtra Right 

to Public Services Act, 2015.  

(2) It extends to the whole of the State of Maharashtra.  

(3) It shall be deemed to have come into force on the 28th April 2015.  

(4) It shall apply to such Public Authorities which provide public services to the eligible persons as per the 

provisions of any laws, rules, notifications, orders, Government Resolutions or any other instruments.  

2. Definitions.— In this Act, unless the context otherwise requires,— 

 (a) “Chief Commissioner” or “Commissioner” means the State Chief Commissioner for Right to Service or 

the State Commissioner for Right to Service, as the case may be, appointed under sub-section (2) of section 13;  

(b) “Commission” means the Maharashtra State Commission for Right to Service constituted under sub-

section (1) of section 13;  

(c) “Competent Authority” means the Disciplinary Authority or the Controlling Officer, as the case may be;  

(d) “Department” means a Department of the State Government or of a Public Authority, as the case may be;  

(e) “Designated Officer” means an officer who is required to provide public services to the eligible person;  

(f ) “Divisional Commissioner” means the Commissioner appointed by the State Government under section 

6 of the Maharashtra Land Revenue Code, 1966 (Mah. XLI of 1966);  

(g) “eligible person” means a person who is eligible for obtaining a public service and also includes a legal 

person;  

(h) “First Appellate Authority” means an officer appointed by the concerned Public Authority under sub-

section (1) of section 8;  

(i) “Government” or “State Government” means the Government of Maharashtra;  

(j) “local authority” means any authority, Municipal Corporation, Municipal Council, Nagar Panchayat, 

Industrial Township, Planning Authority, Zilla Parishad, Panchayat Samiti and Village Panchayat and other 

local self-Governments constituted by law; and also includes Development Authorities or other statutory or non-

statutory bodies;  

                                                 
1  For Statement of Objects and Reasons (English) see Maharashtra Government Gazette, 2015, Part V-A Extraordinary 

No. 25, dated 14th July 2015, p. 3. 



4  The Maharashtra Right to Public Services Act, 2015 [2015: Mah. XXXI 

(k) “prescribed” means prescribed by the rules made under this Act;  

(l) “Public Authority” means,—  

(a) any Department or authorities of the Government;  

(b) any organisation or authority or body or corporation or institution or a local authority, established 

or constituted,—  

(i) by or under the Constitution of India, in the State;  

(ii) by any other law made by the State Legislature;  

(iii) by notification issued by the Government;  

(c) and includes,—  

(i) an institution, a co-operative society, a Government Company or an authority owned, 

controlled or financed by the State Government; or 

(ii) any non-Governmental organization receiving financial assistance from the State 

Government;  

(m) “public services” means such services as may be notified by the Public Authority under section 3;  

(n) “right to service” means right of an eligible person to obtain the public services within the stipulated 

time limit as notified by the Public Authority, from time to time;  

(o) “Second Appellate Authority” means an officer appointed by the concerned Public Authority under sub-

section (2) of section 8;  

(p) “stipulated time limit” means the time limit as notified under section 3 within which the public service is 

to be provided by the Designated Officer to any eligible person.  

3. Public services Designated Officers, Appellate Authorities and stipulated time limit to be 

notified.— (1) The Public Authority shall, within a period of three months from the date of commencement of 

this Act, and thereafter from time to time, notify the public services rendered by it along with Designated 

Officers, First and Second Appellate Authorities and stipulated time limit.  

(2) The Public Authority shall display or cause to be displayed on the notice board of the office and also on 

its website or portal, if any, the list of the public services rendered by it alongwith the details of the stipulated 

time limit, form or fee, if any, Designated Officers, First Appellate Authorities and Second Appellate Authorities.  

4. Right to obtain public services within stipulated time limit.— (1) Subject to the legal, technical and 

financial feasibility, every eligible person shall have a right to obtain public services in the State in accordance 

with this Act, within the stipulated time limit.  

(2) Subject to the legal, technical and financial feasibility, every Designated Officer of the Public Authority 

shall provide the public services to the eligible person, within the stipulated time limit:  

Provided that, the stipulated time limit may be extended by the State Government during the period of 

election as well as in natural calamities to such extent, as may be prescribed.  

5. Providing public services within stipulated time limit.— (1) An application for obtaining public 

services may be made by any eligible person to the Designated Officer. The receipt of an application shall be 

duly acknowledged and the applicant shall be intimated in writing or through electronic means, specifying date 

and place of receipt of application, unique application number alongwith stipulated time limit for the disposal of 

such application. The stipulated time shall be counted from the date when the requisite application, complete in 

all respects, for obtaining the public service is received by the Designated Officer or a person who is duly 

authorised to receive the application. 

 (2) The Designated Officer shall, on receipt of an application under subsection (1), either directly provide 

or sanction the public service within the stipulated time limit or reject the application after recording the reasons 

in writing for such rejection. The Designated Officer shall also communicate in writing to the applicant about the 

period within which an appeal may be made against his order and the name, designation and official address of 

the First Appellate Authority.  



2015 : Mah. XXXI]  The Maharashtra Right to Public Services Act, 2015 5 

6. Monitoring status of application.— (1) Every eligible person having applied for any public services 

shall be provided with unique application number by the concerned Public Authority so that he can monitor status 

of his application online, where such system is in operation. 

(2) Every Public Authority shall be duty bound to update the status of all applications regarding public 

services online, where such system is in operation.  

7. Use of Information Technology for delivery of public services.— The Government shall encourage 

and aspire all the Public Authorities to utilise Information Technology to deliver their respective public services 

within the stipulated time limit.  

8. Appointment of Appellate Authorities.— (1) The Public Authority shall appoint an officer not below 

the rank of Group “B” or its equivalent rank, who is superior in rank to the Designated Officer, to act as First 

Appellate Authority to hear and decide the appeal filed by an eligible person against rejection of his application 

or delay in providing public services, after following due procedure as may be prescribed.  

(2) The Public Authority shall appoint an officer who is superior in rank to the First Appellate Authority, to 

act as Second Appellate Authority to hear and decide the appeal filed by an eligible person as well as by the 

Designated Officer against the order of the First Appellate Authority. 

 9. Appeal.— (1) Any eligible person, whose application is rejected under subsection (2) of section 5 or 

who is not provided the public service within the stipulated time limit, may file an appeal before the First 

Appellate Authority within the period of thirty days from the date of receipt of, order of rejection of the 

application or, the expiry of the stipulated time limit:  

Provided that, the First Appellate Authority may, in exceptional cases, admit the appeal even after the 

expiry of the period of thirty days, subject to the maximum period of ninety days, if it is satisfied that the 

Appellant was prevented by sufficient cause from filing the appeal in time.  

(2) The First Appellate Authority may direct the Designated Officer to provide the service to the eligible 

person within such period as he may specify in his order but which shall not ordinarily exceed the stipulated time 

limit, or he may reject the appeal within the period of thirty days from the date of filing of the appeal, after 

recording the reasons in writing for such rejection :  

Provided that, before deciding the appeal, the First Appellate Authority shall give an opportunity of being 

heard to the Appellant as well as to the Designated Officer or any of his subordinate duly authorized for this 

purpose.  

(3) A second appeal against the order of the First Appellate Authority shall lie to the Second Appellate 

Authority within the period of thirty days from the date on which the order of the First Appellate Authority is 

received or after forty-five days from the date of filing of the first appeal in case where the Appellant does not 

receive any order from the First Appellate Authority:  

Provided that, the Second Appellate Authority may, in exceptional cases, admit the appeal even after the 

expiry of the period of thirty days or forty-five days, as the case may be, subject to the maximum period of ninety 

days, if it is satisfied that the Appellant was prevented by sufficient cause from filing the appeal in time.  

(4) The Second Appellate Authority may direct the Designated Officer to provide the service to the 

Appellant within such period as he may specify in his order or he may reject the appeal within the period of forty-

five days from the date of filing of the appeal, after recording reasons in writing for such rejection :  

Provided that, before issuing any order, the Second Appellate Authority shall give an opportunity of being 

heard to the Appellant as well as to the Designated Officer or any of his subordinate duly authorised for this 

purpose. 

(5) The First Appellate Authority and Second Appellate Authority while deciding an appeal under this 

section, shall have the same powers as are vested in civil court while trying a suit under the Code of Civil 

Procedure, 1908 (5 of 1908) in respect of the following matters, namely :—  

(a) requiring the production and inspection of documents or records;  

(b) issuing summons for hearing ; and  

(c) any other matter which may be prescribed.  



6  The Maharashtra Right to Public Services Act, 2015 [2015: Mah. XXXI 

10. Penalty.— (1)(a) If the First Appellate Authority is of the opinion that the Designated Officer has failed 

to provide public service without sufficient and reasonable cause, then he shall impose a penalty which shall not 

be less than rupees five hundred, but which may extend to rupees five thousand, or of such amount as may be 

revised by the State Government, from time to time, by notification in the Official Gazette.  

(b) If the Second Appellate Authority is also of the opinion that the Designated Officer has made default in 

providing the public service within the stipulated time limit without sufficient and reasonable cause, he may 

confirm or vary the penalty imposed by the First Appellate Authority, after recording reasons in writing :  

Provided that, the Designated Officer shall be given a reasonable opportunity of being heard before any 

penalty is imposed on him by the First Appellate Authority or Second Appellate Authority.  

(2) If the Chief Commissioner or the Commissioner is of the opinion that the First Appellate Authority had 

repeatedly failed to decide the appeal within the specified time without any sufficient and reasonable cause, or 

unduly tried to protect the erring Designated Officer, then he shall impose a penalty on the First Appellate 

Authority which shall not be less than rupees five hundred, but which may extend to rupees five thousand, or of 

such amount as may be revised by the State Government, from time to time, by notification in the Official 

Gazette :  

Provided that, the First Appellate Authority shall be given a reasonable opportunity of being heard before 

any penalty is imposed on him.  

11. Procedure for recovery of penalty.— The Appellate Authority concerned or the Commission shall 

communicate to the Designated Officer or the First Appellate Authority, as well as to the Public Authority about 

the amount of penalty imposed in writing. The Designated Officer or the First Appellate Authority, as the case 

may be, shall pay the amount of penalty within a period of thirty days from the date of receipt of such 

communication, failing which the Competent Authority shall recover the amount of penalty from the salary of the 

concerned Designated Officer or the First Appellate Authority, as the case may be.  

12. Procedure for fixing responsibility on Designated Officer for repeated failures.— (1) The 

Competent Authority, after receiving an intimation from the Second Appellate Authority about the repeated 

failures committed by the concerned Designated Officer to provide public services or repeated delays in 

providing public services as well as repeated failure to comply with the direction of the Appellate Authorities, 

shall issue a show cause notice to the Designated Officer within a period of fifteen days, why a disciplinary 

action should not be initiated against him. The Competent Authority shall initiate appropriate disciplinary 

proceedings against the Designated Officer under the Conduct and Discipline Rules as applicable.  

(2) The Designated Officer against whom such notice is issued may represent to the Competent Authority 

concerned, within a period of fifteen days from the date of receipt of such notice. In case no such representation 

is received by the Competent Authority within the specified period or explanation received is not found 

satisfactory, the Competent Authority shall proceed with the departmental inquiry as laid down in the Conduct 

and Disciplinary Rules of the Public Authority : 

Provided that, if the Competent Authority finds reasonable and justified grounds in favour of the Designated 

Officer and comes to the conclusion that the delay in delivery of services to the eligible person was not 

attributable to him, but was attributable to some other Designated Officer, it shall be lawful for the Competent 

Authority to withdraw the notice against him.  

(3) While fixing the responsibility on such Designated Officer under this Act, the Competent Authority 

shall follow the principles of natural justice before passing the order in that respect and give reasonable 

opportunity of being heard to the Designated Officer. 

 13. Constitution of Maharashtra State Right to service Commission.— (1) The State Government shall, 

by notification in the Official Gazette, constitute for the purposes of this Act, a Commission to be called as “the 

Maharashtra State Commission for Right to Service” :  

Provided that, till the time the Commission is constituted by the State Government, the Government may, 

by notification in the Official Gazette, entrust the powers and functions of the Commission to the Divisional 

Commissioners in each Revenue Division or any other Government Officer.  

(2) The Maharashtra State Right to Service Commission shall consists of,—  

(a) the State Chief Commissioner for Right to Service having jurisdiction for Mumbai City District 

and Mumbai Suburban District ; and  



2015 : Mah. XXXI]  The Maharashtra Right to Public Services Act, 2015 7 

(b) one State Commissioner for Right to Service having jurisdiction for each corresponding Revenue 

Division, excluding the area of Mumbai City District and Mumbai Suburban District.  

(3) The Chief Commissioner and the Commissioners shall be appointed by the Governor on the 

recommendation of a Committee consisting of ,—  

(i) the Chief Minister, who shall be the Chairman of the Committee;  

(ii) the Leader of Opposition in the Legislative Assembly; and  

(iii) a Cabinet Minister to be nominated by the Chief Minister.  

Explanation.— For the purposes of removal of doubts, it is hereby declared that where the Leader of 

Opposition in the Legislative Assembly has not been recognised as such, the Leader of the single largest group in 

opposition in the Legislative Assembly shall be deemed to be the Leader of Opposition.  

(4) The general superintendence, direction and management of the affairs of the Commission shall vest in 

the Chief Commissioner who shall be assisted by the Commissioners and he may exercise all such powers and do 

all such acts which may be exercised or done by the Commission.  

(5) The Chief Commissioner and the Commissioners shall be persons of eminence in public life with wide 

knowledge and experience in administration in Government or Public Authority.  

(6) The Chief Commissioner or a Commissioner shall not be a Member of Parliament or Member of the 

Legislature of any State or hold any other office of profit or connected with any political party or carrying on any 

business or profession.  

(7) The headquarters of the Commission shall be at Mumbai and the officers of the Commissioners shall be 

at every Revenue Division. 

14. Term of office and condition of service.— (1) The Chief Commissioner and the Commissioners shall 

hold office for a term of five years from the date on which they enter upon the respective offices, or until they 

attain the age of sixty-five years, whichever is earlier, and shall not be entitled for re-appointment.  

(2) The Chief Commissioner or a Commissioner shall, before he enters upon his office, make and subscribe 

before the Governor or some other person appointed by him in that behalf, an oath or affirmation according to the 

prescribed Form.  

(3) The Chief Commissioner or a Commissioner may, at any time, by writing under his hand addressed to 

the Governor, resign from his office.  

(4) The salaries and allowances payable to and other terms and conditions of service of the Chief 

Commissioner and the Commissioners shall be the same as those of State Chief Information Commissioner and 

the Chief Secretary to the State Government, respectively. No pensionary benefits or other post-retirement 

benefits shall accrue from the posts of Chief Commissioner or Commissioner, as the case may be :  

Provided that, if the Chief Commissioner or a Commissioner, at the time of his appointment is in receipt of 

a pension, other than a disability or wound pension, in respect of any previous service under the Government of 

India or under the State Government, his salary in respect of the service as the Chief Commissioner or a 

Commissioner shall be reduced by the amount of that pension including any portion of pension which was 

commuted and pension equivalent of other forms of retirement benefits excluding pension equivalent of 

retirement gratuity :  

Provided further that, where the Chief Commissioner or a Commissioner if, at the time of his appointment, 

is in receipt of retirement benefits in respect of any previous service rendered in Government or Corporation 

established by or under any Central Act or State Act or a Government Company owned or controlled by the 

Central Government or the State Government, his salary in respect of the service as the Chief Commissioner or 

the Commissioner shall be reduced by the amount of pension equivalent to the retirement benefits:  

Provided also that, the salaries, allowances and other conditions of service of the Chief Commissioner and 

the Commissioners shall not be varied to their disadvantage after their appointments.  

(5) The Government shall provide the Chief Commissioner and the Commissioners with such officers and 

employees as may be necessary for the efficient performance of their functions under this Act, and the salaries 

and allowances payable to and the terms and conditions of service of the officers and other employees appointed 

for the purposes of this Act shall be such as may be prescribed.  



8  The Maharashtra Right to Public Services Act, 2015 [2015: Mah. XXXI 

15. Removal of Chief Commissioner or Commissioners.— (1) Notwithstanding anything contained in 

this Act, the Governor may, by order remove from office of the Chief Commissioner or any Commissioner, if the 

Chief Commissioner or a Commissioner, as the case may be,—  

(a) is adjudged an insolvent; or  

(b) has been convicted of an offence which, in the opinion of the Governor, involves moral turpitude; or  

(c) engages during his term of office in any paid employment outside the duties of his office; or  

(d) is, in the opinion of the Governor, unfit to continue in office by reason of infirmity of mind or 

body; or 

(e) has acquired such financial or other interest as is likely to affect prejudicially his functions as the 

Chief Commissioner or a Commissioner.  

(2) Notwithstanding anything contained in sub-section (1), the Chief Commissioner or any Commissioner, 

shall not be removed from his office, unless a reference is made by the State Government to the Chief Justice of 

High Court of Judicature at Bombay seeking an enquiry and recommendation on the proposed removal of the 

Chief Commissioner or the Commissioner along with the grounds for the removal and material supporting such 

proposal.  

16. Powers and functions of Commission.— (1) It shall be the duty of the Commission to ensure proper 

implementation of this Act and to make suggestions to the State Government for ensuring better delivery of 

public services. For this purpose, the Commission may,—  

(a) take suo motu notice of failure to deliver public services in accordance with this Act and refer such 

cases for disposal as it may deem appropriate;  

(b) carry out inspections of offices entrusted with the delivery of public services and the offices of the 

First Appellate Authority and the Second Appellate Authority;  

(c) recommend Departmental inquiry against any Designated Officer or Appellate Authorities who 

have failed in due discharge of functions cast on them under this Act ;  

(d) recommend changes in procedures for delivery of public services which will make the delivery 

more transparent and easier : Provided that, before making such a recommendation, the Commission shall 

consult the Administrative Secretary in-charge of the Department which is to deliver the public service;  

(e) recommend steps to be taken by the Public Authorities for efficient delivery of public services;  

(f) monitor delivery of the public services by Public Authorities;  

(g) hear and decide the appeal filed before it as per section 18.  

(2) The Commission shall, while inquiring into any matter under this section, have the same powers as are 

vested in a Civil Court while trying a suit under the Code of Civil Procedure, 1908 (5 of 1908), in respect of the 

following matters, namely :—  

(a) summoning and enforcing the attendance of persons, compelling them to give oral or written 

evidence on oath and producing documents or things;  

(b) requiring the discovery and inspection of documents;  

(c) receiving evidence on affidavits;  

(d) requisitioning any public records or copies thereof from any court or office;  

(e) issuing summons for examination of witnesses or documents; and  

(f) any other matter which may be prescribed.  

17. Action by Government on recommendations of Commission.— The State Government shall consider 

the recommendations made by the Commission under clauses (c), (d) and (e) of sub-section (1) of section 16 and 

sent information to the Commission of action taken within a period of thirty days or such time thereafter as may 

be decided in consultation with the Commission. 



2015 : Mah. XXXI]  The Maharashtra Right to Public Services Act, 2015 9 

18. Appeal to Commission.— (1) The eligible person or the Designated Officer being aggrieved by an 

order of Second Appellate Authority may file an appeal before the Commission within the period of sixty days 

from the date of receipt of such order.  

(2) The Chief Commissioner or the Commissioner, as the case may be, shall dispose of such appeal within a 

period of ninety days from the date of receipt of the appeal, after giving all the parties an opportunity of being 

heard. The Commission may impose the penalty on the Designated Officer or First Appellate Authority or vary or 

cancel the penalty imposed and may order to refund such penalty paid, if any.  

19. Annual Report.— (1) The Commission shall, after the end of each financial year, prepare a report on 

its working during the preceding year as well as on the evaluation of performance of delivery of public services 

by the Public Authorities and present the same to the State Government.  

(2) The State Government shall lay the annual report presented by the Commission before each House of 

the State Legislature.  

20. Developing culture to deliver public services within stipulated  time limit.— (1) All Public 

Authorities may take time bound effective steps to reduce the demand from an eligible persons to submit various 

certificates, documents, affidavits, etc. for obtaining public services. The Public Authority shall make concerted 

efforts to obtain requisite information directly from other Departments or Public Authorities.  

(2) The failure on the part of the Designated Officer to deliver public services within stipulated time limit 

shall not be counted towards misconduct as the purpose and the aim is to sensitize the Designated Officers 

towards the aspirations of the eligible persons and to use information technology and adopt e-governance culture 

to deliver the public services to the eligible persons within stipulated time limit.  

(3) On receipt of communication in writing from the Second Appellate Authority or the Chief 

Commissioner or the Commissioner, as the case may be, regarding repeated defaults on the part of the 

Designated Officer, the head of the Public Authority concerned shall be competent to take appropriate 

administrative action after recording a finding to that effect, but not before giving a show cause notice and an 

opportunity of being heard to the defaulting officer.  

Explanation.—For the purpose of this sub-section, a Designated Officer shall be deemed to be a repeated 

defaulter, if he commits ten per cent. defaults in total eligible cases he has received in a year.  

(4) All the Designated Officers and Appellate Authorities shall undergo a periodic training to enhance and 

ensure time bound delivery of the public services. The State Government shall facilitate the training process for 

all concerned officers and it may be part of syllabus in foundation course of the officers or employees.  

(5) (a) To encourage and enhance the efficiency of the Designated Officer, the head of the Public Authority 

may grant cash incentive of such amount as may be notified by the Government to a Designated Officer against 

whom no default is reported in a year and who is delivering public services within the stipulated time limit along 

with a Certificate of Appreciation and also take a corresponding entry in the service record of the concerned 

officer.  

(b) The State Government may give appropriate awards to felicitate the Public Authorities which perform 

best in achieving the purposes of this Act.  

21. Allocation of funds.—The Government shall allocate adequate funds for implementation of the 

provisions of this Act and for training of the Designated Officers, Appellate Authorities and their staff. 

22. Provisions to be supplemental to disciplinary rules.— The provisions of sections 9, 12 and sub-

section (3) of section 20 of this Act shall be supplemental to the disciplinary and financial rules and such other 

service rules and regulations as applicable to the employees of the Government or Public Authority concerned, as 

the case may be.  

23. Action against eligible person for giving false or frivolous information, etc.—If an eligible person 

deliberately gives false or frivolous information in the application or submits false documents along with the 

application and obtain the public services under this Act on the basis of such information or documents, in that 

case an action shall be taken against him under the relevant provisions of the penal law in force.  

24. Power of Government to issue directions.— The State Government may issue to the Public Authority 

such general or special directions in writing for the purpose of effective implementation of this Act and the Public 

Authority shall be bound to follow and act upon such directions.  



10  The Maharashtra Right to Public Services Act, 2015 [2015: Mah. XXXI 

25. Protection of action taken in good faith.— No suit, prosecution or other legal proceedings shall lie 

against any person for anything which is done or purported to have been done in good faith in pursuance of the 

provisions of this Act or the rules made thereunder.  

26. Bar of Jurisdiction.— No civil court, tribunal or other authorities shall have jurisdiction in respect of 

any matter which the Commission and the Appellate Authorities are empowered by or under this Act to 

determine.  

27. Act to override other laws.— In relation to the services notified under this Act and its implementation, 

the provisions of this Act shall have effect notwithstanding anything inconsistent therewith contained in any other 

law for the time being in force or in any rules having effect by virtue of any law other than this Act.  

28. Power to make rules.— (1) The Government may, subject to the condition of previous publication, by 

notification in the Official Gazette, make rules to carry out the purposes of this Act.  

(2) Every rule made under this Act, shall be laid, as soon as may be, after it is made, before each House of 

the State Legislature, while it is in session for a total period of thirty days, which may be comprised in one 

session or in two or more successive sessions, and if, before the expiry of the session in which it is so laid or the 

session immediately following, both Houses agree in making any modification in any rule or both Houses agree 

that the rule should not be made, and notify their decision to that effect in the Official Gazette, the rule shall, from 

the date of publication of a notification in the Official Gazette, of such decision have effect only in such modified 

form or be of no effect, as the case may be; so, however, that any such modification or annulment shall be 

without prejudice to the validity of anything previously done or omitted to be done under that rule.  

29. Power to remove difficulties.— (1) If any difficulty arises in giving effect to the provisions of this Act, 

the State Government may, as occasion arises, by an order published in the Official Gazette, do anything not 

inconsistent with the provisions of this Act, which appears to it to be necessary or expedient for the purpose of 

removing the difficulty :  

Provided that, no such order shall be made after the expiry of a period of two years from the 

commencement of this Act.  

(2) Every order made under sub-section (1) shall be laid, as soon as may be, after it is made, before each 

House of the State Legislature. 

30. Repeal of Mah. Ord. V of 2015 and saving.— (1) The Maharashtra Right to Public Services 

Ordinance 2015 (Mah. Ord. V of 2015) is hereby repealed.  

(2) Notwithstanding such repeal, anything done or any action taken (including any notification or order 

issued) under the said Ordinance shall be deemed to have been done, taken or issued, as the case may be, under 

the corresponding provisions of this Act.