Where the Central Authority is satisfied on the basis of investigation that there is sufficient evidence to show violation of consumer rights or unfair trade practice by a person, it may pass such order as may be necessary, including--
(a) recalling of goods or withdrawal of services which are dangerous, hazardous or unsafe;
(b) reimbursement of the prices of goods or services so recalled to purchasers of such goods or services; and
(c) discontinuation of practices which are unfair and prejudicial to consumers' interest:
Provided that the Central Authority shall give the person an opportunity of being heard before passing an order under this section.
(a) recalling of goods or withdrawal of services which are dangerous, hazardous or unsafe;
(b) reimbursement of the prices of goods or services so recalled to purchasers of such goods or services; and
(c) discontinuation of practices which are unfair and prejudicial to consumers' interest:
Provided that the Central Authority shall give the person an opportunity of being heard before passing an order under this section.
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More sections of this act
Section 1 · Short title, extent, commencement and application.Section 2 · Definitions.Section 3 · Central Consumer Protection Council.Section 4 · Procedure for meetings of Central Council.Section 5 · Objects of Central Council.Section 6 · State Consumer Protection Councils.Section 7 · Objects of State Council.Section 8 · District Consumer Protection Council.India Code, Government of India. Text fetched 09 Oct 2026. Check the linked official text and subsequent notifications when applying a provision.