आधिकारिक दस्तावेज़ / Official document
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English — official source version
A2019-35.pdf
इस संस्करण को आधिकारिक दस्तावेज़ में पढ़ें। Read this version in its official source document.
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- Jurisdiction
- Central
- Enactment date
- 2019-08-09
- Sections available
- 107
Commencement information from the source
24th July, 2020.-- S. 2 clauses (4), (13), (14), (16), (40), s. 10 to 27 (both inclusive), sub-clause (iv) of clause (a) of sub-section (1) of section 58, s. 88, 89, 92 and 93, 94, 96, 97 and 99, clause (f) to (m) of sub-section 2 and clauses (zg), (zh) and (zi) of sub-section 2 of s. 101, 104, vide notification No. S.O. 2421(E), dated 23rd July 2020, see Gazette of India, Extraordinary, Part II, sec. 3(ii).
Read the sections
1Short title, extent, commencement and application.→2Definitions.→3Central Consumer Protection Council.→4Procedure for meetings of Central Council.→5Objects of Central Council.→6State Consumer Protection Councils.→7Objects of State Council.→8District Consumer Protection Council.→9Objects of District Council.→10Establishment of Central Consumer Protection Authority.→11Qualifications, method of recruitment, etc., of Chief Commissioner and Commissioners.→12Vacancy, etc., not to invalidate proceedings of Central Authority.→13Appointment of officers, experts, professionals and other employees of Central Authority.→14Procedure of Central Authority.→15Investigation Wing.→16Power of District Collector.→17Complaints to authorities.→18Powers and functions of Central Authority.→19Power of Central Authority to refer matter for investigation or to other Regulator.→20Power of Central Authority to recall goods, etc.→21Power of Central Authority to issue directions and penalties against false or misleading advertisements.→22Search and seizure.→23Designation of any statutory authority or body to function as Central Authority.→24Appeal.→25Grants by Central Government.→26Accounts and audit.→27Furnishing of annual reports, etc.→28Establishment of District Consumer Disputes Redressal Commission.→29Qualifications, etc., of President and members of District Commission.→30Salaries, allowances and other terms and conditions of service of President and members of District Commission.→31Transitional provision.→32Vacancy in office of member of District Commission.→33Officers and other employees of District Commission.→34Jurisdiction of District Commission.→35Manner in which complaint shall be made.→36Proceedings before District Commission.→37Reference to mediation.→38Procedure on admission of complaint.→39Findings of District Commission.→40Review by District Commission in certain cases.→41Appeal against order of District Commission.→42Establishment of State Consumer Disputes Redressal Commission.→43Qualifications, etc., of President and members of State Commission.→44Salaries, allowances and other terms and conditions of service of President and members of State Commission.→45Transitional provision.→46Officers and employees of State Commission.→47Jurisdiction of State Commission.→48Transfer of cases.→49Procedure applicable to State Commission.→50Review by State Commission in certain cases.→51Appeal to National Commission.→52Hearing of appeal.→53Establishment of National Consumer Disputes Redressal Commission.→54Composition of National Commission.→55Qualifications, etc., of President and members of National Commission.→56Transitional provision.→57Other officers and employees of National Commission.→58Jurisdiction of National Commission.→59Procedure applicable to National Commission.→60Review by National Commission in certain cases.→61Power to set aside ex parte orders.→62Transfer of cases.→63Vacancy in office of President of National Commission.→64Vacancies or defects in appointment not to invalidate orders.→65Service of notice, etc.→66Experts to assist National Commission or State Commission.→67Appeal against order of National Commission.→68Finality of orders.→69Limitation period.→70Administrative control.→71Enforcement of orders of District Commission, State Commission and National Commission.→72Penalty for non-compliance of order.→73Appeal against order passed under section 72.→74Establishment of consumer mediation cell.→75Empanelment of mediators.→76Nomination of mediators from panel.→77Duty of mediator to disclose certain facts.→78Replacement of mediator in certain cases.→79Procedure for mediation.→80Settlement through mediation.→81Recording settlement and passing of order.→82Application of Chapter.→83Product liability action 84. Liability of product manufacturer.→84Liability of product manufacturer→85Liability of product service provider.→86Liability of product sellers.→87Exceptions to product liability action.→88Penalty for non-compliance of direction of Central Authority.→89Punishment for false or misleading advertisement.→90Punishment for manufacturing for sale or storing, selling or distributing or importing products containing adulterant.→91Punishment for manufacturing for sale or for storing or selling or distributing or importing spurious goods.→92Cognizance of offence by court.→93Vexatious search.→94Measures to prevent unfair trade practices in e-commerce, direct selling, etc.→95Presidents, members, Chief Commissioner, Commissioner and certain officers to be public servants.→96Compounding of offences.→97Manner of crediting penalty.→98Protection of action taken in good faith.→99Power to give directions by Central Government.→100Act not in derogation of any other.→101Power of Central Government to make rules.→102Power of State Government to make rules.→103Power of National Commission to make regulations.→104Power of Central Authority to make regulations.→105Rules and regulations to be laid before each House of Parliament.→106Power to Remove Difficulties.→107Repeal and savings.→
India Code, Government of India. Text fetched 10 Oct 2026. Check the linked official text and subsequent notifications when applying a provision.