Central · Act 35 of 2019

Section 80 — Settlement through mediation.

The Consumer Protection Act, 2019

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(1) Pursuant to mediation, if an agreement is reached between the parties with respect to all of the issues involved in the consumer dispute or with respect to only some of the issues, the terms of such agreement shall be reduced to writing accordingly, and signed by the parties to such dispute or their authorised representatives.

(2) The mediator shall prepare a settlement report of the settlement and forward the signed agreement along with such report to the concerned Commission.

(3) Where no agreement is reached between the parties within the specified time or the mediator is of the opinion that settlement is not possible, he shall prepare his report accordingly and submit the same to the concerned Commission.

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Next · Section 81Recording settlement and passing of order. →All sections / सभी धाराएँThe Consumer Protection Act, 2019 →
More sections of this actSection 1 · Short title, extent, commencement and application.Section 2 · Definitions.Section 3 · Central Consumer Protection Council.Section 4 · Procedure for meetings of Central Council.Section 5 · Objects of Central Council.Section 6 · State Consumer Protection Councils.Section 7 · Objects of State Council.Section 8 · District Consumer Protection Council.
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India Code, Government of India. Text fetched 09 Oct 2026. Check the linked official text and subsequent notifications when applying a provision.

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